What is included in a Sounds True One membership?
Sounds True One is a membership that brings together the world's leading spiritual teachers and a supportive global community to help you live with greater presence, compassion, and purpose. While anyone can sign in to the Sounds True app to access content they've purchased, a membership unlocks everything below, all in the same app.
Your membership includes:
Monthly Guided Experience: Each year, members journey together through a guided experience, with a new theme, teaching, and practice each month to help you bring wisdom into daily life.
Exclusive Teachings and Original Content: Award-winning original series, films, and teachings from renowned wisdom teachers, available only on Sounds True One.
Live Events and Classes: Interactive gatherings, live specials, interviews, and Q&A sessions where you can connect directly with beloved teachers. Can't make it live? Recordings are available so you can watch on your own time.
Weekly Group Meditations: Practice together with meditations led by Sounds True teachers and authors.
Virtual Retreats: Immersive live retreats offered throughout the year to deepen your self-awareness and growth.
Premium Transformational Programs: Access to in-depth courses and programs from our library.
Guided Book and Workbook Clubs: Curated group learning experiences to support your journey.
Community Forum: Connect directly with fellow members from around the world. Start conversations, share insights, ask questions, and chat with others who are on the path alongside you.
Practice Groups and Community Events: Reflect, share, and grow together through group practices and community gatherings.
Daily Practices and Inspiration: Meditations, mindful movement, micro-practices, and other well-being tools you can use anytime to reset and recharge.
Member Discounts: 20% off eligible Sounds True courses, books, and audio programs, plus exclusive invitations to special events and courses.*
*Select products are excluded from the member discount. Members receive a list of eligible products.
If I cancel my Sounds True One membership, will I still have access to the online course or program I purchased?
Yes, even if your Sounds True One membership is cancelled, you will have access to the course or program you purchased.
How do I reset my password?
On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the email, click Reset Password, and you will be directed to select a new password before being redirected to the catalog page. If you have trouble remembering your password, you can also use our Passwordless Sign-In option by requesting a Sign-In Link on the login page.
How do I access my Sounds True One Membership?
To access your Sounds True One Membership:
On Desktop:
Click Sign In at the top right of the page and enter your email address. You can request that a sign-in link be sent to your email address to sign in without the need for your password, or you can enter your password without requesting a sign-in link. If it's your first time logging in, you'll need to create a password. You can do so by clicking Sign in with password and then clicking Set new password.
On Mobile:
Click More on the navigation bar at the bottom of the screen. Then click Sign In and enter your email address. You can request a sign-in link to be sent to your email address to sign in without the need for your password, or you can enter your password without requesting a sign-in link. If it's your first time logging in, you'll need to create a password. You can do so by clicking Sign in with password and then clicking Set new password.
How do I access my content?
Once you sign in to your account, you’ll be able to navigate to your content from the home page. If you’re a Sounds True One member, you will be able to navigate to all of the videos belonging to the Sounds true One membership from the home page. We also recommend using the search bar to find videos on topics you’re interested in.
If you have purchased an online course or program or an audio collection, you’ll find them by clicking My Library in the navigation bar on desktop and mobile. If it's your first time logging in, you'll need to sign in to your digital library using the same email address that you used to sign in to the app and purchase your products.
Our content is available for streaming only and cannot be downloaded directly to your device. However, you can access it anytime by signing in to your account. If you're using our mobile app, you can save Sounds True One Membership videos for offline playback, allowing you to watch your chosen videos later without an internet connection.
To manage your subscription on desktop:
Log in to your account and click on your Profile in the top right corner. From there, select Purchases. You can choose to either pause or cancel your membership by clicking End Membership.
To manage your subscription on mobile: Log in to your account and click on your More in the bottom right corner of the navigation bar. Click Account and then click Purchases. You'll be redirected to a page to view and manage your subscription.
If you purchased your membership through the app store:
You'll need to follow your device's instructions for ending subscriptions through your app store settings on your device.
Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied. If you need more support, please feel free to email us at support@soundstrue.com, and we'd be happy to help.
What is the refund policy for the Sounds True One membership?
You may cancel your membership at any time by logging into your account and adjusting the automatic billing setting. Please email us at support@soundstrue.com to confirm its cancellation if you do not receive an email confirming your cancellation.
If you'd like to cancel your membership, we're happy to offer a refund for your most recent charge. You'll continue to have full access until the end of your current billing period.
If you ever have questions about a charge or would like to request a refund, just get in touch at support@soundstrue.com; we're happy to help.
What is the refund policy for a course or program that I purchased?
Many of our courses and programs have different refund policies. If you'd like a refund for a course you purchased, please contact support@soundstrue.com.
How do I find and use my Sounds True One Member discount?
As a Sounds True One member, you receive a 20% off coupon to be used on select products on Soundstrue.com. Every month, you'll receive a new coupon code in the Sounds True One Member Sunday newsletter. You can use the code by entering it at checkout! If the product you choose is not eligible for the 20% discount, it will not be applied.
How do I manage notifications from the Sounds True app?
You can manage notifications by tapping More, tapping General, tapping Notification Settings, and toggling off any notifications you'd like to receive.
On the web, you can manage email notifications by selecting the account menu, then selecting Email notifications.
If you want to unsubscribe from our email list, we recommend that you use the button at the bottom of an email we sent you or email support@soundstrue.com.
I can see the course in my library, but it's asking me to join when I click on the course. What do I do?
If your course shows up in your Digital Library but asks you to join when you open it, you likely just need to sign in again.
Tap any Sign In button in the app and use the same email address you used for your Digital Library. Your course should then open as expected.
Still having trouble? Email support@soundstrue.com and we’ll help you get access.